Wednesday, August 27, 2008

Where Has Professionalism and Accountability Gone?

Why do the City Administrator, Finance Director and Public Works Director have City email accounts, yet the Mayor and Council members do not? Could it be a matter of not wanting to answer questions or be held accountable for their actions? Numerous emails have remained ignored and/or not responded to by our elected officials. When prompted by a citizen, here is what the Mayor had to say regarding their lack of any timely, professional or responsible response;

From: Dan and Mary Capra
Date: 8/22/2008 3:40 P.M.
Dear XXXX,
Regarding email I have staff looking into the cost of adding city email addresses for all council members with an automatic response. We all have our home email addresses listed on the website and I know several of the council members have had problems with their home email, servers and computers (myself included). If this change takes place you will see it on the website.

Sincerely,
Mary Capra

This is not rocket science. If you are having a problem, fix it! The answer should not be "If this change takes place you will see it on the website". It should be, When this change takes place. Whoever manages the website can set up email addresses for everyone in about three minutes. There is no additional charge for this service and no reason to spend money “looking into it”. In fact, the citizen offered to set up the professional email accounts (with auto responders) for free. This response smells like an excuse to anyone that has ever managed a website or tried to get a response from our elected officials.
Election is just around the corner. The Mayor is up for reelection as are two council seats this November. Remember, we deserve the government we elect!

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